YOUR PRIVACY

Privacy Policy

This policy explains what information we collect when you shop with Victoria Designs, how we use it and the choices you have.

Last updated: 24 September 2026

Information we collect

When you place an order, create an account or contact us, we collect the details you give us: your name, phone number, email address and delivery address. We do not store your full card details — card and UPI payments are handled by our payment partners.

We also collect basic technical information such as your browser type and the pages you visit, to keep the website secure and working well.

How we use your information

  • To process, ship and deliver your orders and keep you updated about them.
  • To respond to your questions, returns and exchange requests.
  • To send you news about new arrivals and offers, only if you have subscribed. You can unsubscribe at any time.
  • To prevent fraud and improve our website and service.

Sharing your information

We never sell your personal information. We share it only with the partners needed to complete your order — such as payment gateways and courier companies — or when required by law.

Cookies

Our website uses cookies to keep your cart and login working and to understand how the site is used. You can disable cookies in your browser, but some features may stop working.

Keeping your data safe

We use secure connections and restrict access to your information to the people who need it to serve you.

Your choices

You can ask us to update or delete your personal information at any time by contacting us. We will respond within a reasonable time.

Contact us

If you have any questions about this policy, please get in touch through our contact page.